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David Jones Bags
UK (excluding Channel Islands) – Free delivery for orders £39 or more. £3.99 for orders under £39.
Goods are despatched within 4 – 6 working days of receipt of your order by Royal Mail first class non-trackable service (weekends and Bank Holidays are not classed as working days).
If you are not completely satisfied with your purchase you may return your order back to us within 90 days of receipt of the goods.
The product that you wish to return must be in a saleable condition and in its original, undamaged packaging.
We require that shoes are worn and tested on carpeted areas. We will carefully consider the overall condition of the returned product before making a refund.
Regrettably we do not pay the postage costs of returns
Please note we endeavour to check the quality of all of our orders prior to despatch to ensure that they meet the high standards expected by our customers. However, we are unable to guarantee that shoes despatched will be “box fresh” i.e they may have been tried on by customers in our stores.
See full Terms & Conditions here.
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