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UK (excluding Channel Islands) – Free delivery for orders £39 or more. £3.99 for orders under £39.
Other EU Countries – £10.00
Collect In Store - FREE!
Goods are despatched within 2 – 4 working days of receipt of your order by Royal Mail first class non-trackable service (weekends and Bank Holidays are not classed as working days).
See Delivery & Returns conditions here including our extended Christmas returns policy.
If you are not completely satisfied with your purchase you may return your order back to us within 14 days of receipt of the goods.
The product that you wish to return must be in a saleable condition and in its original, undamaged packaging.
We require that shoes are worn and tested on carpeted areas. We will carefully consider the overall condition of the returned product before making a refund.
You may make a return, in person, by taking your goods to any one of our stores. You will need to present your sales receipt and the returns paperwork. We shall process refunds to the original payment card so please remember to take it with you.
Regrettably we do not pay the postage costs of returns
See full Terms & Conditions here.
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